Friendly tech help · Central Coast NSW

Computer & phone repair on the Central Coast — fixed today, and stopped from coming back.

Fast, friendly, jargon-free help for your computers, phones and school devices. We fix the problem today and set things up so you won't need a second visit. Serving Gosford, Terrigal, Erina, Woy Woy, The Entrance, Wyong and everywhere between.

  • No fix, no charge
  • After-hours & weekends
  • We come to you
  • Reply within 1 business day

Book a repair

No fix, no charge

If we can't solve it, you don't pay. Simple.

We come to you

Free pickup & drop-off — no lugging gear around.

After-hours & weekends

Help that fits around work and school.

Reply within 1 business day

Honest thoughts and clear next steps, fast.

What we do

Real help for real problems.

From a slow laptop to a scary virus pop-up — here's what we sort out every week on the Central Coast. Don't see yours? Just ask in the form.

Computer & Mobile Setup

from $130

New or old, phone or computer — set up properly and explained simply. Plenty of experience with student devices.

Student Device Help

from $150

Not sure which laptop to buy? Give us a budget and we'll pick it, buy it, and set it up — ready for school.

Device Optimisation

from $140

Slow? Freezing? Turning off randomly? We'll get your device running like its old self again.

Virus & Malware Removal

from $170

Pesky pop-ups or scary "you have a virus" messages? We'll clear them out — safely and for good.

Virus & Scam Prevention

from $110

Most places wait until you're infected. We set things up to stop the problem before it ever starts.

Device Repairs

quote

Won't turn on? Broken ports? We'll diagnose it and point you the right way. Can't fix it? No charge.

Prices are starting guides — you'll always get a clear, no-surprises quote before any work begins.

Deals & bundles

Bundle in protection & save.

Most tech trouble is preventable. Pair any job with our Virus & Scam Prevention set-up and pay less than booking them apart.

Most popular

Set Up & Secure

Get your new device running and protected from day one.

  • Computer or mobile setup
  • Virus & scam prevention
  • Quick how-to walkthrough

$200 $240 save $40

Tune-Up & Secure

Speed it back up — then lock it down so it stays that way.

  • Full device optimisation
  • Virus & scam prevention
  • Health & backup check

$210 $250 save $40

Back to school

Student Starter Pack

Everything a school device needs, sorted in one visit.

  • Student device help & setup
  • Virus & scam prevention
  • Parental controls set up

$240 $300 save $60

How it works

Help should be easy to ask for.

No queues, no jargon, no stress. Three simple steps from problem to peace of mind.

  1. 01

    Tell us what's wrong

    Fill in the quick form — in plain English. Add a photo if it helps. Takes about a minute.

  2. 02

    We come to you

    We confirm a time that suits, then pick up your device or visit — after hours and weekends included.

  3. 03

    Fixed & protected

    We solve it, set up protection so it won't happen again, and explain everything simply. No fix? No charge.

Why choose us

A tight-knit team that actually cares.

We work in school IT every day — new challenges, new problems, real people. We bring that same patience and know-how to your home. We treat your nan's laptop like it's our own.

No problem too small

Asking for help can feel daunting — never with us. Bring us anything, big or small.

Honest & kind

We genuinely love getting people back on track. No upsells, no talking down to you.

Prevention, not just repair

We don't just fix today's problem — we set you up so it doesn't return.

  • 1,500+Problems solved
  • 7 yr+In the industry
  • 100%Satisfaction rate
  • $0If we can't fix it
FAQ

Frequently asked questions.

Quick answers to the things people ask us most. Still not sure? Drop it in the booking form.

What suburbs on the Central Coast do you cover?

We cover the whole NSW Central Coast — from Woy Woy and Gosford up through Erina, Terrigal, Avoca Beach, Bateau Bay, The Entrance and Tuggerah to Wyong. We come to you with no travel surcharge across the area.

Do you fix Macs and MacBooks as well as Windows PCs?

Yes. We work on Windows laptops, desktops, gaming PCs, MacBooks and iMacs, iPhones, iPads, Android phones and school-issued devices.

Do you come to my house or do I bring the device to you?

We come to you. Pickup, on-site work and drop-off are included free across the Central Coast — no carrying gear around. If a repair needs the workshop, we take it and bring it back when done.

How quickly can you come out?

We reply to every booking within one business day with a quote and a time. Most non-urgent jobs are booked within a few days; urgent jobs (lockouts, scam aftermath, can't-work-tomorrow) we try to fit in same-day or next-day.

Do you work after hours and on weekends?

Yes — that's actually our normal hours. We're a mobile residential service designed to fit around work and school, so most of our visits are evenings and weekends.

What does "No fix, no charge" actually mean?

If we can't resolve the problem, you don't pay a labour fee. You're only ever charged for parts you've approved in advance. We'll always tell you upfront if a job looks unviable so you can decide whether to proceed.

How much does a typical repair cost?

Most jobs land in the $110–$200 range. Computer or mobile setup starts at $130, device optimisation at $140, virus and malware removal at $170, and scam prevention at $110. You get a clear written quote before any work begins.

Can you remove a virus without losing my photos and documents?

In almost every case, yes. We do an offline backup of important files first, then clean the device. The only scenario where data is at risk is severe malware that has already encrypted or corrupted files — we'll tell you up front if that's likely.

Can you help with a school laptop or student device?

Yes. We work in school IT every day, so we're familiar with NSW Department of Education and Catholic / independent school setups — Microsoft 365 login issues, OneDrive sync, Teams stuck on password, school printer install, and choosing the right laptop for a budget.

I just got a "Microsoft" pop-up telling me to call a number — what do I do?

Don't call the number. Real Microsoft never pop-ups a phone number. Close the browser (force-quit if needed), don't enter any details, and don't let anyone remote into your computer. Book us in for a scam recovery clean-up — we'll check what's been installed, clean the machine, and help you contact your bank if needed.

Let's talk

Book your repair.

Tell us a bit about the issue and we'll come back within one business day with honest thoughts, next steps and a clear price.

  • Free, no-obligation quote
  • No fix, no charge — guaranteed
  • We can come to you anywhere on the Central Coast

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